January 2025

Cloud SWG: Service Points data feed update January 29, 2025

The Cloud SWG service will support IPv6 egress for certain use cases in 2025. In preparation for the IPv6 deployment, the service points data feed (https://s...

Cloud SWG: Reporting Infrastructure Maintenance [US Region] January 28, 2025

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (US region) to improve stability and continue to optimize the service. Th...

Cloud SWG: General Product Maintenance Mumbai, India (GINMU), and London, England (GGBLO) POPs January 27 - 28, 2025

Broadcom will perform general maintenance to the Cloud SWG POPs in Mumbai, India (GINMU), and London, England (GGBLO). During this maintenance event all serv...

[Cancelled]Cloud SWG: System for Cross-domain Identity Management (SCIM) Maintenance January 30, 2025

Broadcom is performing maintenance on System for Cross-domain Identity Management (SCIM) on January 30, 2025, Starting at 03:00 UTC, for a duration of 4 hour...

Cloud Management Portal Maintenance January 28, 2025

Broadcom will perform a monthly update on January 28, 2025, starting at 04:30 UTC, for a duration of 8 hours. Impact There is no expected customer impact dur...

Infrastructure Maintenance (Multiple Products) January 28, 2025

Broadcom will be performing a monthly update on January 28, 2025, starting at 04:30 UTC, for a duration of 8 hours. Impact Customers might encounter slow loa...

Cloud SWG: DLP Cloud Detection Service Maintenance (Multiple Sites) January 27, 2025

Broadcom will perform maintenance on the following Cloud SWG sites on January 27, 2025, starting at 18:00 UTC, for a duration of 5 hours: Mumbai (GINMU) Riya...

Web Isolation/Cloud SWG: Document Isolation Service Maintenance January 26, 2025

Broadcom will perform maintenance on the Document Isolation service, which is used to safely view documents remotely. The maintenance is part of our continuo...

Cloud SWG: Portal Maintenance January 24, 2025

Broadcom will perform Cloud SWG Portal Maintenance on January 24, 2025, starting at 22:00 UTC, for a duration of 4 hours. Impact During the maintenance perio...

Cloud SWG: General Product Maintenance January 22 - January 24, 2025

Broadcom will perform general maintenance to the Cloud SWG Service. During this maintenance event all services will remain operational and available. Timing ...

Cloud SWG: Control Services (CMS, CTC, PFMS) Maintenance January 24, 2025

Broadcom will perform maintenance to the following Cloud SWG Services: Customer Management Service (CMS) Cloud Traffic Controller (CTC) PAC File Management S...

Infrastructure Maintenance (Multiple Products) January 24, 2025

Broadcom will be performing infrastructure maintenance on January 24, 2025, starting at 05:00 UTC, for a duration of 4 hours. Impact Customers may experience...

Cloud SWG: Beijing, China (ACNBJ) and Shanghai, China (ACNSH) POPs Maintenance January 22-23, 2025

Broadcom will perform general maintenance to the Cloud SWG service in Beijing, China (ACNBJ) and Shanghai, China (ACNSH) POPs. During this maintenance event ...

Cloud SWG: Reporting Infrastructure Maintenance [EMEA Region] January 23, 2025

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (EMEA region) to improve stability and continue to optimize the service. ...

Cloud SWG: Dedicated IP Service Maintenance January 22, 2025

Broadcom will perform maintenance to the Cloud SWG Dedicated IP service for the POPs listed below. During this maintenance event, Dedicated IP routing will r...

Upcoming Changes to Non-Federated Cloud SWG Customers

The Broadcom authentication systems used by Symantec cloud product administrators will transition to Broadcom’s VIP Authentication Hub (AuthHub) in 2025. Bro...

Cloud SWG: Dedicated IP Service Maintenance January 21, 2025

Broadcom will perform maintenance to the Cloud SWG Dedicated IP service for the Amsterdam, the Netherlands (GNLAM) POP. During this maintenance event, Dedica...

Cloud SWG: Reporting Infrastructure Maintenance [EMEA Region] January 21, 2025

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (EMEA region) to improve stability and continue to optimize the service. ...

Web Isolation/Cloud SWG: Document Isolation Service Maintenance January 19, 2025

Broadcom will perform maintenance on the Document Isolation service, which is used to safely view documents remotely. The maintenance is part of our continuo...

[Extended]Cloud SWG: Reporting Infrastructure Maintenance [APAC Region] January 16, 2025

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (APAC region) to improve stability and continue to optimize the service. ...

Cloud SWG: Reporting Infrastructure Maintenance [APAC Region] January 16, 2025

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (APAC region) to improve stability and continue to optimize the service. ...

Cloud SWG: General Product Maintenance January 09 - 15, 2025

Broadcom will perform general maintenance to the Cloud SWG Service. During this maintenance event all services will remain operational and available. Timing ...

Cloud SWG: Reporting Infrastructure Maintenance [APAC Region] January 14, 2025

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (APAC region) to improve stability and continue to optimize the service. ...

Cloud SWG: IPv6 Egress Maintenance January 06 - 13, 2025

We’re excited to announce that the Cloud SWG service will support IPv6 egress for certain use cases in 2025. In preparation for the IPv6 deployment, the serv...

Cloud SWG: Web Isolation Connectivity Service Maintenance January 12, 2025

Broadcom will perform general infrastructure maintenance on the Cloud SWG - Web Isolation connectivity service to ensure low latency for new requests. The ma...

Cloud SWG: Portal Maintenance January 11, 2025

Broadcom will perform Cloud SWG Portal Maintenance on January 11, 2025, starting at 20:00 UTC, for a duration of 2 hours. impact During the maintenance perio...