Web Isolation/Cloud SWG: Document Isolation Service Update August 24, 2025

Sunday, 24 August — 6 hours
Scheduled
Scheduled

Broadcom will perform maintenance on the Document Isolation service, which is used to safely view documents remotely. The maintenance is part of our continuous efforts to improve stability and continue to optimize the service.

Timing

The maintenance window will run on August 24, 2025. All maintenance will occur between 07:00 UTC and 13:00 UTC.

Impact

There is no expected impact on customers during this maintenance.

Affected components
  • Cloud Secure Web Gateway
    • Global Services
      • Web Isolation
  • Web Isolation
    • Data Centers - Americas
      • Montréal, Québec, Canada (northamerica-northeast1)
      • São Paulo, Brazil (southamerica-east1)
      • Ashburn, Northern Virginia, USA (us-east4)
      • The Dalles, Oregon, USA (us-west1)
    • Data Centers - Asia Pacific
      • Hong Kong (asia-east2)
      • Tokyo, Japan (asia-northeast1)
      • Seoul, South Korea (asia-northeast3)
      • Mumbai, India (asia-south1)
      • Jurong West, Singapore (asia-southeast1)
      • Sydney, Australia (australia-southeast1)
    • Data Centers - Europe, Middle East & Africa
      • St. Ghislain, Belgium (europe-west1)
      • London, England, UK (europe-west2)
      • Frankfurt, Germany (europe-west3)
      • Tel-Aviv, Israel (me-west1)