VMWare Cloud on AWS: VMC Console Availability - Identified

We have monitored the service for stability and this incident shall now be closed.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We continue to work on a fix. A small subset of customers may continue to experience login issues while accessing/logging into the console.

We will provide updates as new information becomes available.

We continue to work on a fix. A subset of customers may continue to experience login issues while accessing/logging into the console.

We will provide updates as new information becomes available.

We have identified the cause of the issue and working on a fix. Customers in major regions should now be able to login to the console.

Customers in a subset of regions may continue to experience login issues while we continue to work on the fix.

We will provide updates as new information becomes available.

The systems are back online and changes are being propagated globally in a phased manner.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available. Next update in 30mins

VMware Cloud on AWS continues to investigate a service event with logins and have our engineering teams actively working the issue.

Impact: Users may not be able to log into the VMC Console.

Update 1 @ 3:52am TUC: We are treating this with the highest priority and will continue to provide you with regular updates. Next update in 30mins . We apologize for the inconvenience and thank you for your patience.

Update 2 @ 4:25am UTC : VMC teams are continuing to work through internally, we are treating this with the highest priority and will continue to provide you with regular updates. Next update in 30mins . We apologize for the inconvenience and thank you for your patience.