VMware Tanzu CloudHealth: Azure Cost Data Issue

We have monitored the service for stability and this incident shall now be closed.

All bills for impacted customers have been collected successfully. Customers should begin to see the missing data as it progresses through the refresh cycle over the next day.

We will now monitor the service for stability to ensure data is updated through the regular refresh cycle. We will continue to provide updates as more information becomes available.

The processing of missing data is still ongoing. Some customers whose data has already been processed may begin to see the data on the portal.

We expect the jobs to complete in a few hours and all missing data to be caught up. We will provide updates as more information becomes available.

We have now confirmed that the issue on Microsoft's end is resolved. VMware Tanzu CloudHelath has confirmed that the APIs are working. The bill collection jobs are now collecting data successfully.

We will provide updates once the jobs are completed and missing data is processed or as more information becomes available.

Microsoft is continuing to investigate the issue. We will provide updates as new information becomes available.

We continue to work with the Microsoft team. We will provide updates as more information becomes available.

We continue to work with Microsoft and investigate the cause of this issue. There is no impact to historic data due to this incident.

We will provide updates as more information becomes available.

We are currently investigating an issue with VMware Tanzu CloudHealth. Microsoft Azure MCA customers may experience bill collection data not being collected at this time.

Our engineering teams have engaged Microsoft and we are actively investigating the issue. We will provide updates as more information becomes available.