VMware Cloud Services Platform (CSP) Portal Issue
Resolved
Resolved
We have monitored the service for stability and this incident shall now be closed.
Monitoring
On November 26, 2024, between 09:40 UTC and 11:20 UTC, customers may have experienced issues logging in to the VMware Cloud Services Platform (CSP) Portal.
As of 11:20 UTC, the portal service is fully restored and we continue to monitor the performance. All other aspects of the service remained operational during the incident timeline.
Began at:
Affected components
-
Carbon Black
-
APP CONTROL
- CDC - CB Inspection
- CDC Reputation - Diagnostic Upload
- CDC Reputation - Platform Diagnostic Service
- CDC Reputation - Services
-
AUDIT & REMEDIATION
-
US 1
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
US 2
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
US 5
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
EU
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
UK
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
SYD
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
JAPAN
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
US 1
-
CONTAINER SECURITY
-
US
- Enforcement (Data-plane) API Services
- Event Processing
- Image Scanning API Services
- Management API Services
- Network Connectivity Map
- Notification Services
- Setup Wizard
- State API Services
-
EU
- Enforcement (Data-plane) API Services
- Event Processing
- Image Scanning API Services
- Management API Services
- Network Connectivity Map
- Notification Services
- Setup Wizard
- State API Services
-
UK
- Enforcement (Data-plane) API Services
- Event Processing
- Image Scanning API Services
- Management API Services
- Notification Services
- Setup Wizard
- State API Services
-
SYD
- Enforcement (Data-plane) API Services
- Event Processing
- Image Scanning API Services
- Management API Services
- Network Connectivity Map
- Notification Services
- Setup Wizard
- State API Services
-
JAPAN
- Enforcement (Data-plane) API Services
- Event Processing
- Image Scanning API Services
- Management API Services
- Notification Services
- Setup Wizard
- State API Services
-
US
-
DATA FORWARDER
-
US
- Alert Forwarder
- Data Forwarder Configuration API
- Event Forwarder
-
EU
- Alert Forwarder
- Data Forwarder Configuration API
- Event Forwarder
-
UK
- Alert Forwarder
- Data Forwarder Configuration API
- Event Forwarder
-
SYD
- Alert Forwarder
- Data Forwarder Configuration API
- Event Forwarder
-
JAPAN
- Alert Forwarder
- Data Forwarder Configuration API
- Event Forwarder
-
US
-
EDR/H-EDR
- Diagnostics
- Email service
- Hosted EDR Cloud
- Hosted EDR Event Forwarder
- Licensing and Provisioning
- Threat Intelligence
- YUM repository
-
ENDPOINT STANDARD / PREVENTION
-
US 1
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Managed Detection - Endpoint Standard Only
- Notification Services
- VMware AppDefense Integration Service
-
US 2
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Managed Detection - Endpoint Standard Only
- Notification Services
- VMware AppDefense Integration Service
-
US 5
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Managed Detection - Endpoint Standard Only
- Notification Services
- VMware AppDefense Integration Service
-
EU
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Notification Services
- VMware AppDefense Integration Service
-
UK
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Notification Services
- VMware AppDefense Integration Service
-
SYD
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Managed Detection - Endpoint Standard Only
- Notification Services
- VMware AppDefense Integration Service
-
JAPAN
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Notification Services
- VMware AppDefense Integration Service
-
US 1
-
ENTERPRISE EDR
-
US
- Enterprise EDR Event Ingestion
- Enterprise EDR Event Processing
- Enterprise EDR Search
- Enterprise EDR UBS
- Enterprise EDR Watchlist and Reporting
- Enterprise EDR Watchlist Processing
-
EU
- Enterprise EDR Event Ingestion
- Enterprise EDR Event Processing
- Enterprise EDR Search
- Enterprise EDR UBS
- Enterprise EDR Watchlist and Reporting
- Enterprise EDR Watchlist Processing
-
UK
- Enterprise EDR Event Ingestion
- Enterprise EDR Event Processing
- Enterprise EDR Search
- Enterprise EDR UBS
- Enterprise EDR Watchlist and Reporting
- Enterprise EDR Watchlist Processing
-
SYD
- Enterprise EDR Event Ingestion
- Enterprise EDR Event Processing
- Enterprise EDR Search
- Enterprise EDR UBS
- Enterprise EDR Watchlist and Reporting
- Enterprise EDR Watchlist Processing
-
JAPAN
- Enterprise EDR Event Ingestion
- Enterprise EDR Event Processing
- Enterprise EDR Search
- Enterprise EDR UBS
- Enterprise EDR Watchlist and Reporting
- Enterprise EDR Watchlist Processing
-
US
-
WORKLOAD PROTECTION
-
US 1
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Public Cloud Account Management
- Public Cloud AWS Collector Service
- Public Cloud Ingestion Service
- Public Cloud Inventory Service
- Vulnerability Assessment Service
-
US 2
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Public Cloud Account Management
- Public Cloud AWS Collector Service
- Public Cloud Ingestion Service
- Public Cloud Inventory Service
- Vulnerability Assessment Service
-
US 5
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Public Cloud Account Management
- Public Cloud AWS Collector Service
- Public Cloud Ingestion Service
- Public Cloud Inventory Service
- Vulnerability Assessment Service
-
EU
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Public Cloud Account Management
- Public Cloud AWS Collector Service
- Public Cloud Ingestion Service
- Public Cloud Inventory Service
- Vulnerability Assessment Service
-
UK
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Vulnerability Assessment Service
-
SYD
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Public Cloud Account Management
- Public Cloud AWS Collector Service
- Public Cloud Ingestion Service
- Public Cloud Inventory Service
- Vulnerability Assessment Service
-
JAPAN
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Public Cloud Account Management
- Public Cloud AWS Collector Service
- Public Cloud Ingestion Service
- Public Cloud Inventory Service
- Vulnerability Assessment Service
-
US 1
-
APP CONTROL
-
VMware Cloud Services
-
VMware Cloud Services Platform
- VMware Cloud Services Identity
-
VMware Cloud on Dell / Dell SDDC
- VMware Cloud on Dell
-
VMware Aria
-
VMware Aria Operations
- Asia Pacific (Japan)
- Asia Pacific (Mumbai)
- Asia Pacific (Singapore)
- Asia Pacific (Sydney)
- Canada (Central)
- Europe (Frankfurt)
- Europe (London)
- South America (São Paulo)
- US West (Oregon)
-
VMware Aria Operations for Networks
- Asia Pacific (Mumbai)
- Asia Pacific (Sydney)
- Asia Pacific (Tokyo)
- Canada (Central)
- Europe (Frankfurt)
- Europe (London)
- US West (Oregon)
-
VMware Aria Operations
-
VMware Tanzu
-
VMware Tanzu CloudHealth
- AWS Data
- Azure Data
- Google Cloud Data
- Oracle Cloud Data
- VMware Cloud Data
- Data Center
- Partner Platform
- VMware Tanzu Application Catalog
- VMware Tanzu Mission Control
- VMware Tanzu Network
- VMware Tanzu Service Mesh
-
Tanzu Platform
- VMware Tanzu Platform Console
-
VMware Tanzu CloudHealth
-
VMware Live Recovery
- VMware Site Recovery
-
VMware Cloud Services Platform
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