Drill-Down Access to AWS Cost History Reports Unavailable for Some Customers.

Resolved
Resolved

The refresh is complete and reported incidents have been resolved. Report Drill-downs are now loading as expected. Please contact support (support@cloudhealthtech.com) with any concerns or questions.

Start Time: October 23, 2023 07:02 UTC End Time: October 23, 2023 11:30 UTC

Current Impact: No Impact.

Monitoring

Our engineering team has deployed the fix and is refreshing the Drill-Down data for impacted customers.

Start Time: October 23, 2023 07:02 UTC End Time: October 23, 2023 11:30 UTC

Current Impact: The customers who were affected by this incident can access the drill-down feature within the next 12 hours.

Investigating

AWS Cost History Report Drill-downs are not available for some customers. Azure and Other Cloud Cost Reports are not affected.

Start Time: October 23, 2023 07:02 UTC End Time: N/A

Current Impact: The issue has been identified, and the engineering team is working to resolve it.

Began at:

Affected components