Resolved

VMware Engineering team applied the fix and validated the service. This is the final notification for this incident.

Start Time: November 20, 2023 05:28 UTC End Time: November 20, 2023 06:15 UTC

Current Impact: None

Monitoring

VMware Engineering team has implemented mitigation measures and are seeing improvement and recovery of the service. However, To ensure stability we will monitor the service for the next 1 hour.

Start Time: November 20, 2023 05:28 UTC End Time: November 20, 2023 06:15 UTC

Current Impact: None.

Identified

VMware Engineering team has identified a potential problem and is working towards applying the fix. More updates shall be provided within 30 minutes or as available.

Start Time: November 20, 2023 05:28 UTC End Time: N/A

Current Impact: Customers will not be able to access VMware Compatibility Guide Service.

Investigating

VMware Compatibility Guide Service is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: November 20, 2023 05:28 UTC End Time: N/A

Current Impact: Under Assessment.

Began at:

Affected components