Resolved

VMware Engineering team applied the fix which restored the service. All services are fully functional and working as expected. This will be the final notification for this incident.

Start Time: March 17, 2023 23:33 UTC End Time: March 18, 2023 01:20 UTC

Current Impact: None.

Identified

VMware Engineering team has identified the cause of the issue and working towards a resolution. More updates shall be provided as available.

Start Time: March 17, 2023 23:33 UTC End Time: N/A

Current Impact: Users from India region may experience availability issues while accessing Cloud Services. Existing workloads are not impacted and Cloud Services are accessible from all other locations.

Update

VMware Engineering teams are making progress towards issue mitigation. More information will be shared in the next 1 hour or as available.

Start Time: March 17, 2023 23:33 UTC End Time: N/A

Current Impact: Users from India region may experience availability issues while accessing Cloud Services. Existing workloads are not impacted and Cloud Services are accessible from all other locations.

Investigating

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 17, 2023 23:33 UTC End Time: N/A

Current Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
      • HCX
      • VMware Cloud Flex Storage
      • VMware Cloud on AWS Outposts
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware Cloud Provider Commerce Portal
    • VMware vCloud Usage Insight
    • VMware HCX
    • VMware Marketplace
    • VMware NSX Advanced Load Balancer
    • VMware vSphere+
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh
  • VMware Live Cyber Recovery