Resolved

VMware engineering continues to observe services as operational past the monitoring period. This is the final communication for this incident and no further updates will be provided.

Start Time: October 04, 2022 13:44 UTC End Time: October 04, 2022 14:46 UTC

Current Impact: None

Monitoring

VMware engineering has been able to mitigate the issue, and all services are currently operational. To ensure stability, services will be monitored for the next 1 hour.

Start Time: October 04, 2022 13:44 UTC End Time: October 04, 2022 14:46 UTC

Current Impact: None

Investigating

VMware engineering is observing intermittent events with VMware Cloud services and has engaged the required teams to investigate further and provide resolution. More updates will be provided when available or in the next 1 hour.

Start Time: October 04, 2022 13:44 UTC End Time: N/A

Current Impact: Customers may observe intermittent issues accessing VMware Cloud services.

Monitoring

VMware engineering has been able to mitigate the issue, and all services are currently operational. To ensure stability, services will be monitored for the next 1 hour.

Start Time: October 04, 2022 13:44 UTC End Time: October 04, 2022 14:06 UTC

Current Impact: None. During the event, customers were unable to access VMware Cloud services.

Investigating

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: October 04, 2022 13:44 UTC End Time: N/A

Current Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
      • HCX
      • VMware Cloud Flex Storage
      • VMware Cloud on AWS Outposts
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware Cloud Provider Commerce Portal
    • VMware vCloud Usage Insight
    • VMware HCX
    • VMware Marketplace
    • VMware NSX Advanced Load Balancer
    • VMware vSphere+
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh
  • VMware Live Cyber Recovery