Resolved

VMware Engineering team applied the fix which restored the service. All services are fully functional and working as expected. This will be the final notification for this incident.

Start Time: July 08, 2022 10:28 UTC End Time: July 09, 2022 05:34 UTC

Impact: None

Update

VMware engineering teams are progressing towards restoring the services. Additional updates will be provided in next 4 hours or as information becomes available.

Start Time: July 08, 2022 10:28 UTC End Time: N/A

Impact: New SDDC provisioning, Site Recovery activation, and new site pairing with newly deployed HCX Cloud Manager will fail across all regions.

Update

VMware engineering teams continue to work towards a resolution. Additional updates will be provided in the next 3 hours or as information becomes available.

Start Time: July 08, 2022 10:28 UTC End Time: N/A

Impact: New SDDC provisioning, Site Recovery activation, and new site pairing with newly deployed HCX Cloud Manager will fail across all regions.

Update

VMware engineering continues to work on resolving the issue. Additional update will be provided in next 3 hours or as information becomes available.

Start Time: July 08, 2022 10:28 UTC End Time: N/A

Impact: New SDDC provisioning, Site Recovery activation, and new site pairing with newly deployed HCX Cloud Manager will fail across all regions.

Update

VMware engineering is actively working to resolve the issue. Additional update will be provided in next 3 hours or as information becomes available.

Start Time: July 08, 2022 10:28 UTC End Time: N/A

Impact: New SDDC provisioning, Site Recovery activation, New site pairing with newly deployed HCX Cloud Manager may fail.

Update

VMware engineering is actively working to resolve the issue. Additional update will be provided in next 2 hours or as information becomes available.

Start Time: July 08, 2022 10:28 UTC End Time: N/A

Impact: New SDDC provisioning, Site Recovery activation, New site pairing with newly deployed HCX Cloud Manager may fail.

Identified

VMware engineering has identified the issue with VMware Cloud on AWS and actively working to resolve the issue. More updates will be provided in next 1 hour or as information becomes available.

Start Time: July 08, 2022 10:28 UTC End Time: N/A

Impact: New SDDC provisioning, Site Recovery activation may fail

Investigating

VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes.

Start Time: July 08, 2022 10:28 UTC End Time: N/A

Impact: Under assessment.

Began at:

Affected components