Resolved

VMware Engineering team have mitigated the issue. All VMware Cloud Services are completely operational. This incident stands resolved.

Impact: None

Start Time: March 25, 2020 05:38 UTC End Time: March 25, 2020 06:44 UTC

Update

VMware Engineering team actively continue to work towards mitigating the issue. More updates shall be provided within the next hour.

Impact: Below functionalities are impacted:

  • List Service Requests
  • Create Service Requests
  • Service Request Details

Start Time: March 25, 2020 05:38 UTC End Time: N/A

Update

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Impact: Below functionalities are impacted:

  • List Service Requests
  • Create Service Requests
  • Service Request Details

Start Time: March 25, 2020 05:38 UTC End Time: N/A

Investigating

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: March 25, 2020 05:38 UTC End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh