Resolved

VMware Cloud Services on AWS is completely operational in US-East-2 Ohio region. This incident is resolved.

Start Time: March 09, 2020 19:30 UTC End Time: March 10, 2020 01:09 UTC

Impact: None

Update

VMware Cloud on AWS: New SDDC Creation, Add Host or Add Cluster may not be available with R5.metal instance in the region US-East-2 Ohio. We are actively investigating the issue. Please accept our apologies for the inconvenience and thank you for your patience. The next update will be provided within 24 hours.

Start Time: March 09, 2020 19:30 UTC End Time: N/A

Impact: New SDDC cannot be provisioned with R5.metal hosts. Operations to add hosts and clusters are not available with R5.metal hosts.

Update

VMware Engineering team actively continues to work towards restoring the service. More updates shall be provided in the next 48 hours or sooner.

Start Time: March 09, 2020 19:30 UTC End Time: N/A

Impact: Ability to create, expand or replace r5.metal host is impacted.

Identified

VMware on AWS is currently experiencing instance availability issue with R5.metal instance in the region US-East-2 Ohio. More updates will be provided in 24 hour.

Start Time: March 09, 2020 19:30 UTC End Time: N/A

Impact: Ability to create, expand or replace r5.metal host is impacted.

Began at:

Affected components