Resolved

VMware Engineering team have mitigated the issue. All VMware Cloud Services are completely operational. This incident stands resolved.

Impact: None

Start Time: March 23, 2020 07:21 UTC End Time: March 23, 2020 09:52 UTC

Update

VMware Engineering team actively continue to work towards mitigating the issue. More updates shall be provided within the next hour.

Impact: Below functionalities are impacted:

  • List Service Requests
  • Create Service Requests
  • Service Request Details

Start Time: March 23, 2020 07:21 UTC End Time: N/A

Update

VMware Engineering team continues to work towards mitigating the issue. More updates shall be provided within the next hour.

Impact: Below functionalities are impacted:

  • List Service Requests
  • Create Service Requests
  • Service Request Details

Start Time: March 23, 2020 07:21 UTC End Time: N/A

Update

VMware Engineering are investigating the issue and we will provide additional updates within the next hour.

The below functionalities are affected:

  • List Service Requests
  • Create Service Requests
  • Service Request Details

Start Time: March 23, 2020 07:21 UTC End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.

Investigating

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: March 23, 2020 07:21 UTC End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh