Resolved

VMware engineering teams were able to resolve the latency issue for Log Assist. This service is now working as intended. This incident is now resolved.

Start Time: December 07, 2020 21:54 UTC End Time: December 07, 2020 23:37 UTC

Impact: None

Identified

VMware engineering teams have identified the issue with Skyline Log Assist and are working towards a fix. More updates will be provided as available.

Start Time: December 07, 2020 21:54 UTC End Time: N/A

Impact: Customers may experience slow response or latency while uploading log assist files.

Update

VMware Skyline Log Assist is experiencing performance degradation issues. VMware engineering teams are investigating this issue. More updates will be provided as available.

Start Time: December 07, 2020 21:54 UTC End Time: N/A

Impact: Customers may experience slow response or latency while uploading log assist files.

Investigating

VMware Skyline is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: December 07, 2020 21:54 UTC End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.

Began at:

Affected components