Resolved

VMware Cloud Services are fully functional and working as expected. This is the final notification for this incident and the issue stands resolved.

Start Time: November 19, 2019 12:50 UTC End Time: November 19, 2019 13:25 UTC

Impact: None

Investigating

VMware Cloud services is experiencing degraded performance for new account creation in USA region. VMware engineering team is currently investigating the issue and will provide an update as more information becomes available.

Start Time: November 19, 2019 12:50 UTC End Time: N/A

Impact: Account creation for USA customer may fail for VMware Cloud services

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware HCX
    • VMware Marketplace
    • VMware Lab Platform