Resolved

The VMC Team has confirmed that VMC on AWS subscription issues is now resolved. Now customers can see the information for subscription they purchase from UI.

Impact:None

Start Time: Nov 02 2017 6:11PM UTC End Time: Nov 04 2017 09:45AM UTC

Update

CSP -IT Team will be deploying the fix to the service at 7:30AM UTC ,We will keep you posted with updates.

Update

Testing of the code fix in the development instance has completed successfully. We are planing for deployment into production . We will keep you posted with updates.

Update

Testing of the code fix in the development instance has completed successfully. We are planing for deployment into production . We will keep you posted with updates.

Impact: Customers may not be able to see the information for subscription they purchase from UI. Start Time: Nov 02 2017 6:11 PM UTC End Time: NA

Update

Testing for the potential code fix in the development instance has been successful to this point. We will keep you posted with updates.

Impact: Customers may not be able to see the information for subscription they purchase from UI. Start Time: Nov 02 2017 6:11 PM UTC End Time: NA

Update

The VMC team has implemented a potential code fix for this issue. Testing in a development instance has begun. We will keep you posted with updates.

Impact: Customers may not be able to see the information for subscription they purchase from UI. Start Time: Nov 02 2017 6:11 PM UTC End Time: NA

Investigating

We are currently experiencing VMC on AWS subscription issues. The VMC team is working on the issue. We will keep you posted with updates.

Impact: Customers may not be able to see the information for subscription they purchase from UI. Start Time: Nov 02 2017 6:11PM UTC End Time: NA

Began at:

Affected components