VIP Maintenance August 08, 2025, 00:30 UTC (August 07, 2025, 17:30 PST)

This release of VIP Authentication Services contains the following new features:

• Ability to add administrators to administrator groups
• Enhancements to user group management
• Enhancements to reports for active user and credential counts in VIP Manager
• New report for migrated VIP Access credentials
• User details in VIP Manager now include user creation date
• Location context policy added for VIP Access Push notifications
• Enhancement to automatic registration of authentication methods from your identity store
• Ability to restrict the number of credential types that an end user can self-register
• Account jurhash added to the name of the VIP Certificate file downloaded from VIP Manager
• Ability to use OAuth authentication credentials to connect directly to the VIP Service (Apple Credential Provider and Microsoft Credential Provider)
• Enhancements to the customizable email messages in VIP Manager
• Ability to block user access to My VIP
• Ability to search for VIP Certificates in VIP Manager
• Deprecation of Trusted Device
• Renewed SSL certificates in VIP Manager (action required)
• Removal of unsupported ciphers
• Technical improvements and security upgrades
• Fixed issues

Symantec will update this message with a link to the release documentation closer to the actual release date.

As a reminder, Symantec is renewing multiple VIP SSL certificates using the DigiCert Global Root G2 CA later this year. In this release, Symantec is updating all browser-based SSL connections, including the portal endpoints for VIP Manager, My VIP, ID Center, VIP Login, and the original Self Service Portal (SSP). You should see no impact if you and your end users have updated to browsers that support the G2 root CA.

However, please refer to the Knowledge Article, Required DigiCert G2 Root CA Migration, for complete details about the migration timelines and any actions you may need to take to avoid service interruptions in the future. We will update this KB article if any details change, so we recommend that you bookmark this article and that you reference it periodically.