Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware of an issue where customers in the US region may experience degraded service for web Connectivity.

We are currently investigating the issue and will provide further updates as more information becomes available.

Began at:

Affected components
  • Symantec ZTNA
    • Management Portal - Americas, Japan
      • Connectivity PoD US (South Carolina)