Secure Access Cloud Planned US Maintenance on November 20, 2022

Monday, 21 November 3 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Update

Please be advised this maintenance has now been rescheduled. The new date and timings are below:

Schedule

  • Start time: November 21, 2022, at 07:00 UTC

  • End time: November 21, 2022, at 10:00 UTC

Scheduled

On November 20, 2022, at 07:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 3 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required

To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

Impact

During the maintenance window, customers may experience a temporary degradation of service.

Began at:

Affected components
  • Symantec ZTNA
    • Management Portal - Americas, Japan
      • Connectivity PoD US (South Carolina)
      • Connectivity PoD US (Oregon)
      • Connectivity PoD Japan (Tokyo)