Secure Access Cloud Planned US Maintenance on May 16, 2022

Monday, 16 May 4 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Symantec, a division of Broadcom, is performing maintenance starting on May 16, 2022, at 07:00 UTC, for a duration of 4 hours. As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Customer Action

To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

Impact

During the maintenance window customers won't be able to create new connectors and may experience a temporary degradation of service.

Schedule

  • Start Date: May 16, 2022, at 07:00 UTC

  • End Date: May 16, 2022, at 11:00 UTC

Began at:

Affected components
  • Symantec ZTNA
    • Management Portal - Americas, Japan
      • Connectivity PoD US (South Carolina)
      • Connectivity PoD US (Oregon)
      • Connectivity PoD Japan (Tokyo)