Resolved

We have resolved the underlying issue. Customers will no longer experience certificate errors.

This incident is resolved.

Update

We have resolved the issue with Connectivity PoD in EMEA. We continue to work on restoring Americas PoD.

We will provide further updates as new information becomes available.

Identified

We are aware of some customers receiving certificate errors when trying to access some Custom Domain applications. We have identified the cause of this issue and working on implementing a fix. Please note that no other Secure Access Cloud functionality is affected.

We will provide further updates as new information becomes available.

Began at:

Affected components
  • Symantec ZTNA
    • Management Portal - Americas, Japan
      • Connectivity PoD US (South Carolina)
    • Management Portal - Europe, India, Middle East
      • Connectivity PoD EU (Belgium)