Secure Access Cloud Planned US Maintenance on December 28, 2020

Monday, 28 December 4 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

On December 28, 2020, at 08:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 4 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the KB article.

Impact During the maintenance window, customers may experience a temporary degradation of service.

Schedule

  • Start Date: December 28, 2020, at 08:00 UTC
  • End Date: December 28, 2020, at 12:00 UTC

  • Began at:

    Affected components
    • Symantec ZTNA
      • Management Portal - Americas, Japan
        • Connectivity PoD US (South Carolina)
        • Connectivity PoD US (Oregon)
        • Connectivity PoD Japan (Tokyo)