Resolved

We have monitored the service for stability and this incident will now be closed.

Monitoring

A fix has been implemented and we are monitoring the results.

We will provide an update as soon as more information becomes available.

Update

We are continuing to work on a fix for this issue. EMEA customers may continue to experience login issues when attempting to log into the EMEA Quarantine Portal.

We will provide an update as soon as more information becomes available.

Identified

The issue has been identified and a fix is being implemented.

Investigating

We are aware customers experiencing login issues when attempting to log into the EMEA Quarantine Portal. We are currently investigating these errors and will provide further updates as new information is discovered.

Please note that there is no impact to delivery and security scanning of your email traffic, and all other aspects of our services remain functional. We will provide an update as soon as more information becomes available.

Began at:

Affected components