August 2021

28 August 2021

Complete Ended:

Email Security.cloud Maintenance for NAM Network Infrastructure on August 28, 2021

Symantec, a division of Broadcom, is performing network maintenance in the NAM region. This maintenance will begin on August 28, 2021, starting at 04:00 UTC ...

Americas Japan Asia Pacific
View notice →

27 August 2021

Complete Ended:

CANCELLED: Email Security.Cloud NAM Quarantine Infrastructure Maintenance on August 28-29, 2021

Symantec, a division of Broadcom, is performing maintenance of Email Quarantine NAM Infrastructure beginning August 28, 2021, starting at 04:30 UTC, for a du...

Americas Japan Asia Pacific
View notice →

26 August 2021

Resolved Ended:

Data Feed API Errors and Incomplete results

We are aware of customers receiving error messages or incomplete results when querying the Data Feed API service. We have engaged all appropriate resources a...

Data Feed API
View notice →

25 August 2021

Resolved Ended:

Email Delays in NAM Region

We are aware of a subset customers provisioned on our NAM infrastructure experiencing delays sending and receiving emails. We are investigating this issue as...

Americas Japan Asia Pacific
View notice →
2 Days without incident

22 August 2021

Complete Ended:

Email Security.cloud Maintenance for NAM Network Infrastructure on August 21, 2021

Symantec, a division of Broadcom, is performing network maintenance in the NAM region. This maintenance will begin on August 21, 2021, starting at 04:00 UTC ...

Americas Japan Asia Pacific
View notice →

Resolved Ended:

Track & Trace incomplete results

We are currently experiencing a problem with Track & Trace component. Customers may experience incomplete results when searching emails. The issue is int...

ClientNet
View notice →

21 August 2021

Complete Ended:

Email Security.cloud ClientNet Portal and API Maintenance on August 21, 2021

Symantec, a division of Broadcom, is performing maintenance of the customer portal ClientNet beginning August 21, 2021, starting at 12:00 UTC, for a duration...

ClientNet Data Feed API
View notice →

Resolved Ended:

Data Feed API Errors and Incomplete results

We are aware of customers receiving error messages or incomplete results when querying the Data Feed API service. We have engaged all appropriate resources a...

Data Feed API
View notice →
6 Days without incident

14 August 2021

Complete Ended:

Email Security.cloud Maintenance for EMEA Network Infrastructure on August 14, 2021

Symantec, a division of Broadcom, is performing network maintenance in the EMEA region. This maintenance will begin on August 7, 2021, starting at 04:00 UTC ...

Europe, Middle East & Africa
View notice →
2 Days without incident

11 August 2021

Resolved Ended:

Data Feed API Errors

We are aware of customers receiving error messages when querying the Data Feed API service. We have engaged all appropriate resources and are working towards...

Data Feed API
View notice →