Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware that there is a delay in processing the data ingested through Restmon and Open Data Connector to Operational Intelligence (OI) on the US infrastructure, which may prevent them from receiving alerts.

We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other parts of the product are functional.

Began at:

Affected components
  • DX O2 SAAS
    • DX Operational Observability – US
      • Intelligence Platform