Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware of a few Application Performance Management (APM) customers on the US infrastructure who are experiencing difficulties with the registration of new agent metrics, which could prevent customers from seeing data for the new metrics.

We are working on resolving it. We will provide updates as more information becomes available.

Began at:

Affected components
  • DX O2 SAAS
    • DX Operational Observability – US
      • Application Performance Management