Resolved
Resolved

We have confirmed that the service is fully restored. We will continue to closely monitor this situation for any re-occurrence. This incident is now closed.

Monitoring

We have identified the issue and implemented a fix. The issue has now been resolved and we will monitor the service for stability.

Update

We are continuing to investigate this issue. We will provide further updates as new information becomes available.

Investigating

We are aware of a subset of DX Operational Intelligence (OI) customers experiencing delays in processing the latest Service Alarms, Tickets, and Email/Webhook notifications.

We are currently investigating the cause of this issue and will provide updates as new information becomes available.

Began at:

Affected components
  • DX O2 SAAS
    • DX Operational Observability – US
      • Intelligence Platform