CloudHealth degraded asset ingestion

We are pleased to share that asset collection has now fully caught up, and asset data within the platform is up to date.

While the backlog has been cleared and data accuracy is restored, our engineering team will continue to monitor the service closely to ensure continued stability and performance.

At this time, no further action is required on your part. We will provide additional updates as new information becomes available.

Assets collection has resumed into the CloudHealth Platform. Customers can now access the platform to view updated asset data. While many updates are already live, the remaining asset sets will continue to populate over a short period. No further action is required on your part

The data rebuild is still underway as we work to restore full accuracy to your asset reporting. The process is performing as expected, though the sheer volume of records means it is taking additional time to reach 100% completion.

We are monitoring the progress closely and will provide an update as soon as the cache reset is initiated. We appreciate your patience as we work to ensure your environment data is precise and fully synchronized.

We are currently working through a data rebuild to ensure asset data is accurate and up to date. While the rebuild is processing as expected, it is taking a bit longer than anticipated to reach 100% completion.

Current Status:

• Asset Data Availability: You can still access and view asset data; however, please note that the information is currently approximately 36 hours behind (stale) from the initial service interruption for all GCP assets and a limited number of Azure assets.
• Next Steps: Once the rebuild of the source data completes, our team will validate and then reset the cached data to clear the stale assets from the system.

We appreciate your patience while we ensure your data integrity is maintained. We will provide further updates as new information becomes available.

Our internal teams are continuing to work on a fix. We will provide updates as new information becomes available.

We continue to work on a fix. We will provide updates as new information becomes available.

Our internal teams are working together at the highest priority to fix this issue. We'll reach out again the moment we have more information to share.

We continue to work on a fix. We will provide updates as new information becomes available.

CloudHealth is experiencing a degraded state of collection of all GCP assets and a limited number of Azure asset types. The issue began at approximately 03:00 UTC on April 21, 2026.

We have identified the root cause and are working towards resolution.

Impact

This condition is causing delayed and/or missed current asset data for these two clouds.