Cloud SWG: CASB Gatelets Degraded Performance
We have monitored the service for stability and this incident shall now be closed.
On May 20, 2025 between 06:45 to 07:38 UTC, Cloud SWG customers sending traffic through the CASB Gatelets service and routed through the below POPs may have experienced degraded performance:
- Auckland, New Zealand (GNZAU)
- Delhi, India (GINDE)
- Jakarta, Indonesia (GIDJK)
- Melbourne, Australia (GAUME)
- Mumbai, India (GINMU)
- Singapore (GSGRS)
- Sydney, Australia (GAUSY)
- Abu Dhabi, UAE (GAEAD)
The issue is resolved as of 07:38 UTC. We will now monitor the service for stability and provide updates as more information becomes available.
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Cloud Secure Web Gateway
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Point of Presence (POP) - APAC
- Auckland, New Zealand (GNZAU)
- Delhi, India (GINDE)
- Jakarta, Indonesia (GIDJK)
- Melbourne, Australia (GAUME)
- Mumbai, India (GINMU)
- Singapore (GSGRS)
- Sydney, Australia (GAUSY)
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Point of Presence (POP) - Europe And The Middle East
- Abu Dhabi, UAE (GAEAD)
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Global Services
- CASB Gatelets
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Point of Presence (POP) - APAC
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