Cloud SWG: General Product Maintenance: London, England (GGBLO), Brussels, Belgium (GBEBR) POPs September 18 - 23, 2024

5 days and 5 hours
Underway
Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform general maintenance to the Cloud SWG Service on London, England (GGBLO), Brussels, Belgium (GBEBR) POPs on September 18, 2024, starting at 18:00 UTC and completing on September 23, 2024 at 23:00 UTC. Please see below for the exact maintenance window by location.

Carefully review the information below to avoid disruption of service.

Impact

During this maintenance event all services will remain operational and available. The following describes what happens to connected clients, depending on access method used:

  • IPsec: no actions required
  • Explicit proxy/ WSS Agent / SEA (Symantec Enterprise Agent) / Proxy Forwarding: The service automatically redirects connections to active data pods within the same data center or geographic location. This is for information only, and the customer does not need to take any action

IP address maintenance will be performed as part of this maintenance. If you have restrictive access policies and allow our existing network ranges you won't be impacted. Please review our best practices and published network ranges in this article.

Timing

  • London, England (GGBLO) : September 18, 2024; 18:00 UTC - September 18, 2024; 23:00 UTC
  • London, England (GGBLO) : September 19, 2024; 18:00 UTC - September 19, 2024; 23:00 UTC
  • Brussels, Belgium (GBEBR) : September 23, 2024; 18:00 UTC - September 23, 2024; 23:00 UTC

Technical Support

Experiencing issues? Contact technical support by visiting here.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.

Began at:

Affected components