[Extended]Cloud SWG: Dedicated IP Service Maintenance - April 10, 2025 - April 14, 2025

The maintenance is now complete. Thanks for your patience.

Update

Please be advised that date/time for Mumbai, India (GINMU) POP has been extended. The maintenance for this POP will complete on April 11, 2025 at 23:00 UTC.

Updated POP Schedule

• Mumbai (GINMU): April 11 2025, 16:00 UTC - April 11 2025, 23:00 UTC

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Please be advised that date/time for few of the POPs for this maintenance has been changed. The impact however, remains unchanged. Here is the updated schedule:

Updated Schedule

• Start time: April 10, 2025, at 00:00 UTC
• End time: April 14, 2025, at 01:00 UTC

Updated POP Schedule

• Tokyo, Japan (GJPTK): April 12, 2025, 15:00 UTC - April 12, 2025, 20:00 UTC
• Milan, Italy (GITMI): April 12 2025, 15:00 UTC - April 12 2025, 20:00 UTC
• Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA)): April 12 2025, 20:00 UTC - April 14 2025, 01:00 UTC
• Tel Aviv, Israel (GILTA): April 12 2025, 20:00 UTC - April 14 2025, 01:00 UTC

Update

Please be advised that date/time for few of the POPs in APAC region for this maintenance has been changed. The impact however, remains unchanged. Here is the updated schedule.

Updated POP Schedule

• Sydney (GAUSY): April 10, 2025, 10:00 UTC - April 10, 2025, 15:00 UTC
• Tokyo (GJPTK): April 12, 2025, 09:00 UTC - April 12, 2025, 14:00 UTC

Broadcom will perform maintenance to the Cloud SWG Dedicated IP service in the sites listed below between April 10, 2025 and April 12, 2025, for a duration of 5 hours between 18:00 and 06:00 local time.

• Columbia (GUSCO)
• Montreal (GCAMO)
• Tokyo (GJPTK)
• Delhi (GINDE)
• Dover (GGBDO)
• Des Moines (GUSDM)
• Los Angeles (GUSLA)
• Hong Kong (GCNHK)
• Mumbai (GINMU)
• London (GGBLO)
• Frankfurt (GDEFR)
• Sydney (GAUSY)
• Milan (GITMI)
• Madrid (GESMA)
• Tel Aviv (GILTA)

Impact

Expect the Dedicated IP service in Sites listed above to be completely unavailable during the maintenance window. Dedicated IP traffic egressing via the Dedicated IP facility in the sites listed above will be automatically redirected to your next nearest Dedicated IP location during the maintenance window. If you do not have a secondary Dedicated IP location as suggested per best practices, the Dedicated IP traffic egressing via the DEI site listed above will fail open and will directly egress via shared IPs.

Timing

• Columbia (GUSCO): April 10 2025, 00:00 UTC - April 10 2025, 05:00 UTC
• Montreal (GCAMO): April 10 2025, 05:00 UTC - April 10 2025, 10:00 UTC
• Tokyo (GJPTK): April 10 2025, 10:00 UTC - April 10 2025, 15:00 UTC
• Delhi (GINDE): April 10 2025, 15:00 UTC - April 10 2025, 20:00 UTC
• Dover (GGBDO): April 10 2025, 20:00 UTC - April 11 2025, 01:00 UTC
  
• Des Moines (GUSDM): April 11 2025, 01:00 UTC - April 11 2025, 6:00 UTC
• Los Angeles (GUSLA) : April 11 2025, 06:00 UTC - April 11 2025, 11:00 UTC
• Hong Kong (GCNHK): April 11 2025, 11:00 UTC - April 11 2025, 16:00 UTC
• Mumbai (GINMU): April 11 2025, 16:00 UTC - April 11 2025, 21:00 UTC
• London (GGBLO): April 11 2025, 21:00 UTC - April 12 2025, 02:00 UTC
• Frankfurt (GDEFR): April 12 2025, 02:00 UTC - April 12 2025, 07:00 UTC
• Sydney (GAUSY): April 12 2025, 09:00 UTC - April 12 2025, 14:00 UTC
• Milan (GITMI): April 12 2025, 14:00 UTC - April 12 2025, 19:00 UTC
• Madrid (GESMA): April 12 2025, 19:00 UTC - April 13 2025, 00:00 UTC
• Tel Aviv (GILTA): April 12 2025, 19:00 UTC - April 13 2025, 00:00 UTC

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com.