Cloud SWG: Service Maintenance (Multiple Americas POPs) July 31, 2025

Please note a change in the impact for this maintenance:

Updated Impact

Cloud Firewall Service (CFS) and Symantec ZTNA(Secure Access Cloud (SAC)) service will be unavailable for a few minutes during the maintenance window.

SAML Users are advised to re-authenticate if they see problems with CFS or ZTNA access (Secure Access Cloud (SAC)).

Broadcom will perform maintenance on the Cloud SWG Service on July 31, 2025, starting at 23:00 UTC, for a duration of 4 hours, on the following Cloud SWG POPs:

• Columbia, South Carolina (GUSCO)
• Dallas, Texas (GUSDA)
• Des Moines, Iowa (GUSDM)
• Las Vegas, Nevada (GUSLV)
• Los Angeles, California (GUSLA)
• Mexico City, Mexico (GMXMC)
• Montreal, Canada (GCAMO)
• Toronto, Canada (GCATO)
• Washington, DC (GUSAS)
• Bogota, Colombia (GCOBO)

Impact

Cloud Firewall Service (CFS) and Secure Access Cloud (SAC) service will be unavailable for few minutes during the maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.