Cloud SWG: Service Maintenance (Multiple EMEA POPs) July 30, 2025

4 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Please note a change in the impact for this maintenance:

Updated Impact

Cloud Firewall Service (CFS) and Symantec ZTNA(Secure Access Cloud (SAC)) service will be unavailable for a few minutes during the maintenance window.

SAML Users are advised to re-authenticate if they see problems with CFS or ZTNA access (Secure Access Cloud (SAC)).

Scheduled

Broadcom will perform maintenance on the Cloud SWG Service on July 30, 2025, starting at 20:30 UTC, for a duration of 4 hours, on the following Cloud SWG POPs:

  • Brussels, Belgium (GBEBR)
  • Bucharest, Romania (GROBU)
  • Dover, England (GGBDO)
  • Dublin, Ireland (GIEDU)
  • Frankfurt, Germany (GDEFR)
  • London, England (GGBLO)
  • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
  • Milan, Italy (GITMO)
  • Paris, France (GFRPA) / Paris, France (GFRVE)
  • Tel Aviv, Israel (GILTA)
  • Warsaw, Poland (GPOWA)
  • Dammam, Saudi Arabia (GSADA)
  • Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB)

Impact

Cloud Firewall Service (CFS) and Secure Access Cloud (SAC) service will be unavailable for few minutes during the maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Europe And The Middle East
      • Brussels, Belgium (GBEBR)
      • Bucharest, Romania (GROBU)
      • Dover, England (GGBDO)
      • Dublin, Ireland (GIEDU)
      • Frankfurt, Germany (GDEFR)
      • London, England (GGBLO)
      • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
      • Milan, Italy (GITMO)
      • Paris, France (GFRPA) / Paris, France (GFRVE)
      • Tel Aviv, Israel (GILTA)
      • Warsaw, Poland (GPOWA)
      • Dammam, Saudi Arabia (GSADA)
    • Point of Presence (POP) - Africa
      • Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB)