August 2026

High-Risk Isolation Service Update August 30, 2026

Broadcom will perform maintenance on the High-Risk Isolation (HRI) service to improve stability and continue to optimize the service. Timing The maintenance ...

Cloud SWG and Symantec Enterprise Cloud Platform Maintenance – August 28, 2026

Broadcom will perform Cloud SWG Portal and Symantec Enterprise Cloud Platform Console Maintenance on August 28, 2026, at 21:00 UTC, for a duration of 7 hours...

[Action Required] Cloud SWG POP Retirement Announcement GUSPO (Portland) - August 27, 2026

The Cloud SWG datacenter for Portland, USA (GUSPO) will be retired on August 27, 2026. No performance impact is to be expected. Carefully review the informa...

Service Maintenance - Columbia (GUSCO) - August 26, 2026

Broadcom will perform maintenance on the Cloud SWG Service on Columbia (GUSCO) POP. The maintenance window will run from August 26, 2026 from 22:00 UTC to Au...

Emergency Maintenance - London (GGBLO)

Broadcom will be performing Emergency Maintenance for the Dedicated Egress IP service on the London (GGBLO) POP. Impact: No customer impact is anticipated; t...

System for Cross-domain Identity Management (SCIM) Maintenance - August 26, 2026

Broadcom is performing maintenance on System for Cross-domain Identity Management (SCIM) on August 26, 2026 starting at 01:00 UTC, for a duration of 7 hours....

Self-Managed Certificate (SMC) Service Maintenance - August 26, 2026

Broadcom will perform maintenance on the Cloud SWG Service on August 26, 2026, starting at 01:00 UTC, for a duration of 6 hours. Impact Users may experience ...

Location Service Monitoring Infrastructure Maintenance - August 26, 2026

Broadcom will perform maintenance on the Location Service Monitoring infrastructure on August 26, 2026, Starting at 01:00 UTC, for a duration of 6 hours. Imp...

CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple POPs) - August 25, 2026

Broadcom will perform maintenance on the following Cloud SWG POPs on August 25, 2026, starting at 23:00 UTC, for a duration of 4 hours: Columbia, South Carol...

Control Services (CMS, CTC, PFMS) Maintenance - August 25, 2026

Broadcom will perform maintenance to the following Cloud SWG Services: Customer Management Service (CMS) Cloud Traffic Controller (CTC) PAC File Management S...

Service Maintenance - Hongkong (GCNHK) and Dammam (GSADA) POPs - August 25, 2026

Broadcom will perform maintenance on the Cloud SWG Service on Hongkong (GCNHK) and Dammam (GSADA) POPs. The maintenance window will run from August 25, 2026 ...

Infrastructure Maintenance - August 25, 2026

Broadcom will perform backend maintenance on Aug 25, 2026, starting at 04:30 UTC for a duration of 8 hours.. Impact There is no expected customer impact duri...

Emergency Maintenance - London (GGBLO)

Broadcom will be performing Emergency Maintenance for the Dedicated Egress IP service on the London (GGBLO) POP. Impact: No customer impact is anticipated; t...

General Product Maintenance - August 17 - August 24, 2026

Broadcom will perform general maintenance to the Cloud SWG Service. During this maintenance event all services will remain operational and available. Timing...

Cloud SWG UPE HRI Migration [Action Required]

On August 24, 2026, Broadcom will transition remaining High Risk Isolation (HRI) UPE Cloud SWG tenants to the new consolidated Symantec Web Protection platfo...

CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple POPs) - August 24, 2026

Broadcom will perform maintenance on the following Cloud SWG POPs on August 24, 2026, starting at 17:00 UTC, for a duration of 6 hours: Buenos Aires, Argenti...

CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple POPs) - August 24, 2026

Broadcom will perform maintenance on the following Cloud SWG POPs on August 24, 2026, starting at 17:00 UTC, for a duration of 6 hours: Auckland, New Zealand...

High-Risk Isolation Service Update August 23, 2026

Broadcom will perform maintenance on the High-Risk Isolation (HRI) service to improve stability and continue to optimize the service. Timing The maintenance ...

Service Maintenance (Multiple POPs) - August 20, 2026

Broadcom will perform maintenance on the Cloud SWG Service on August 20, 2026, starting at 23:30 UTC, for a duration of 4 hours, on the following Cloud SWG P...

Reporting Infrastructure Maintenance (US Region) August 20, 2026

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (US Region) to improve stability and continue to optimize the service. Th...

Reporting Infrastructure Maintenance (EMEA Region) August 20, 2026

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (EMEA Region) to improve stability and continue to optimize the service. ...

Service Maintenance (Multiple POPs) - August 20, 2026

Broadcom will perform maintenance on the Cloud SWG Service on August 20, 2026, starting at 20:00 UTC, for a duration of 4 hours, on the following Cloud SWG P...

Emergency Maintenance - London (GGBLO)

Broadcom will be performing Emergency Maintenance for the Dedicated Egress IP service on the London (GGBLO) POP. Impact: No customer impact is anticipated; t...

CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple POPs) - August 20, 2026

Broadcom will perform maintenance on the following Cloud SWG POPs on August 20, 2026, starting at 17:00 UTC, for a duration of 6 hours: Mumbai (GINMU) Abu Dh...

Emergency Maintenance - London (GGBLO)

Broadcom will be performing Emergency Maintenance for the Dedicated Egress IP service on the London (GGBLO) POP. Impact: No customer impact is anticipated; t...

Emergency Maintenance - GGBLO

Broadcom will be performing Emergency Maintenance for the Dedicated Egress IP service in GGBLO Impact: No customer impact is anticipated, this is information...

General Product Maintenance - August 17-18, 2026

Broadcom will perform general maintenance to the Cloud SWG Service in Dover (GGBDO), Dammam (GSADA) and Osaka (GJPOS). During this maintenance event all serv...

Reporting Infrastructure Maintenance (APAC Region) August 18, 2026

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (APAC Region) to improve stability and continue to optimize the service. ...

Control Services (CMS, CTC, PFMS) Maintenance - August 17, 2026

Broadcom will perform maintenance to the following Cloud SWG Services: Customer Management Service (CMS) Cloud Traffic Controller (CTC) PAC File Management S...

High-Risk Isolation Service Update August 16, 2026

Broadcom will perform maintenance on the High-Risk Isolation (HRI) service to improve stability and continue to optimize the service. Timing The maintenance ...

Cloud SWG UPE HRI Migration [Action Required]

Effective July 15, 2026, Broadcom will begin transitioning High Risk Isolation (HRI) UPE Cloud SWG tenants to the new consolidated Symantec Web Protection pl...

CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple Sites) August 13, 2026

Broadcom will perform maintenance on the following Cloud SWG sites on August 13, 2026, Starting at 23:00 UTC, for a duration of 4 hours: Columbia (GUSCO1) ...

Service Maintenance (US Region) - August 13, 2026

Broadcom will perform maintenance on the Cloud SWG Service on August 13, 2026, starting at 23:00 UTC, for a duration of 4 hours, on the following Cloud SWG P...

Reporting Infrastructure Maintenance (US Region) August 13, 2026

Broadcom will perform general maintenance on the Cloud SWG reporting infrastructure (US Region) to improve stability and continue to optimize the service. Th...

General Product Maintenance - August 6 - August 13, 2026

Broadcom will perform general maintenance to the Cloud SWG Service. During this maintenance event all services will remain operational and available. Timing ...

CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple Sites) August 12, 2026

Broadcom will perform maintenance on the following Cloud SWG sites on August 12, 2026, Starting at 20:00 UTC, for a duration of 6 hours: Dover (GGBDO) Belgiu...

Service Maintenance (EU Region) - August 12, 2026

Broadcom will perform maintenance on the Cloud SWG Service on August 12, 2026, starting at 21:30 UTC, for a duration of 4 hours, on the following Cloud SWG P...

Beijing (ACNBJ) and Shanghai (ACNSH) POP Maintenance - August 11 - 12, 2026

Broadcom will perform general maintenance to the Cloud SWG service in Beijing, China (ACNBJ) and Shanghai, China (ACNSH) POPs. The maintenance window will ru...

Dedicated IP Service Maintenance - August 10-12, 2026

Broadcom will perform maintenance to the Cloud SWG Dedicated IP service for the POPs listed below. During this maintenance event, Dedicated IP routing will r...

Service Maintenance (APAC Region) - August 12, 2026

Broadcom will perform maintenance on the Cloud SWG Service on August 12, 2026, starting at 17:00 UTC, for a duration of 4 hours, on the following Cloud SWG P...

Infrastructure Maintenance (Multiple Products) August 11, 2026

Broadcom will perform planned maintenance on August 11, 2026, starting at 04:30 UTC for a duration of 8 hours. Impact: There is no expected customer impact ...

Policy-Based Routing Service Maintenance: July 27, 2026 - August 10, 2026

Broadcom will perform maintenance on the Cloud SWG Policy-Based Routing (PBR) service for the sites listed below. During this maintenance event, PBR will rem...

CASB Gatelets and DLP Cloud Detection Service Maintenance (Multiple Sites) August 10, 2026

Broadcom will perform maintenance on the following Cloud SWG sites on August 10, 2026, Starting at 17:00 UTC, for a duration of 6 hours: Mumbai (GINMU1) Riya...

High-Risk Isolation Service Update August 9, 2026

Broadcom will perform maintenance on the High-Risk Isolation (HRI) service to improve stability and continue to optimize the service. Timing The maintenance ...

Policy-Based Routing Service Maintenance - Chile (GCLSA) - August 6-7, 2026

Broadcom will perform maintenance to the Cloud SWG Policy-Based Routing (PBR) service for the Chile (GCLSA) site. During this maintenance event, PBR will rem...

Dedicated IP Service Maintenance - Sao Paulo (GBRSP) and Frankfurt (GDEFR) - August 6, 2026

Broadcom will perform maintenance to the Cloud SWG Dedicated IP service for the POPs listed below. During this maintenance event, Dedicated IP routing will r...

General Product Maintenance - July 27 - August 4, 2026

Broadcom will perform general maintenance to the Cloud SWG Service in Sydney, Bogota, Singapore, Milan, London, Melbourne, Hong Kong, Madrid and Sao Paulo PO...

Service Maintenance (APAC Region) - August 4, 2026

Broadcom will perform maintenance on the Cloud SWG Service on August 4, 2026, starting at 15:00 UTC, for a duration of 3 hours, on the following Cloud SWG PO...

High-Risk Isolation Service Update August 2, 2026

Broadcom will perform maintenance on the High-Risk Isolation (HRI) service to improve stability and continue to optimize the service. Timing The maintenance ...