Cloud SWG Maintenance (FedRAMP Infrastructure) October 3 - 7, 2024

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Broadcom will perform Cloud SWG Maintenance for FedRAMP Infrastructure on October 3, 2024, starting at 00:00 UTC and completing on October 7, 2024 at 23:59 UTC. All maintenance will occur between 18:00 and 06:00 local data center time.

In an effort to better meet both federal and DoD Continuous Monitoring reporting deadlines, and to improve the overall quality of service delivery, Broadcom performs periodic maintenance activities.

Impact

• During the maintenance period, administrators may need to re-authenticate to the portal.
• Real-time traffic filtering will not be impacted by this maintenance.
• Active log download sessions may experience a brief disruption, which can be resolved by retrying the download.
• Expect intermittent portal availability and existing authenticated portal sessions to be ended.
• Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support.

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