[Extended] Cloud SWG: General Product Maintenance : Des Moines on October 16, 2024

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Broadcom will perform general maintenance to the Cloud SWG Service on Des Moines datacenter on October 16, 2024, starting at 07:50 UTC and completing on October 16 2024 at 11:00 UTC.

Carefully review the information below to avoid disruption of service. This maintenance window is an extension of the previously announced window here.

Impact

Expect the site to be completely unavailable during the maintenance window.

IP address maintenance will be performed as part of this maintenance. If you have restrictive access policies and allow our existing network ranges you won't be impacted. Please review our best practices and published network ranges in the following article

https://knowledge.broadcom.com/external/article/167174.

Required Action by Connection Method

• IPsec: Switch to your secondary tunnel prior to the maintenance window.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window.
• Agent: no actions required.

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com/services/cloud-secure-web-gateway.