Cloud SWG Maintenance (FedRAMP Infrastructure) November 05 - 07, 2024

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Broadcom will perform Cloud SWG Maintenance for FedRAMP Infrastructure on November 05 2024, starting at 00:00 UTC and completing on November 07, 2024 at 23:59 UTC. All maintenance will occur between 18:00 and 06:00 local POP time.

In an effort to better meet both federal and DoD Continuous Monitoring reporting deadlines, and to improve the overall quality of service delivery, Broadcom performs periodic maintenance activities.

Impact

• During the maintenance period, administrators may need to re-authenticate to the portal
• Real-time traffic filtering will not be impacted by this maintenance
• Active log download sessions may experience a brief disruption, which can be resolved by retrying the download
• Expect intermittent portal availability and existing authenticated portal sessions to be ended
• Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

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