Cloud SWG: Portal Maintenance November 12, 2024
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Broadcom will perform Cloud SWG Portal maintenance on November 12, 2024, at 21:00 UTC, for a duration of 4 hours.
Features and Improvements
- Cloud SWG reporting will feature a new date ‘picker’ for choosing report time frames. This picker is designed to speed date/time configuration and allow for more granular time selections.
- Sync API usage telemetry is now being provided in the portal under Account Configuration > Sync API Monitoring. This report shows the most recent log retrievals, status, tokens, and lag time to assist with troubleshooting log retrieval and processing issues.
Impact
- During the maintenance period, administrators might need to re-authenticate to the portal.
- Real-time traffic filtering will not be impacted by this maintenance.
- Active log download sessions might experience a brief disruption. If this occurs, download the log again.
- Expect intermittent portal availability and existing authenticated portal sessions to be ended.
- Customers using Management Center jobs to update Universal Policy Enforcement (UPE) policy might see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.
Support
Questions? Contact technical support by visiting: https://support.broadcom.com/security
For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com
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