We have monitored the service for stability and this incident shall now be closed.
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.
We continue to investigate this issue. We will provide updates as new information becomes available.
We are investigating an issue with the Cloud Portal. Cloud SWG customers are unable to download the Symantec Enterprise Agent binary (currently in Preview mode). The Cloud Portal remains fully operational.
Note that Real-time traffic filtering is not impacted and all other aspects of the service remain functional. We will provide additional updates as new information becomes available.
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