Update: December 20, 2023 23:10 UTC
General Availability Date: Coming up soon, exact date to be announced in a follow up communication.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
We are pleased to announce the availability of a new Cloud SWG Localization Zone (LZ) geolocated to Riga, Latvia. This LZ will be available to all customers at no extra cost.
What are Localization Zones?
Localization Zones allow Cloud SWG to request web content using IP addresses that match the country of the end user, even when there is no POP in the end user’s country (no vendor has a POP in every country). This causes more content to be properly localized resulting in a better end user experience. Please note that content providers, not Symantec, choose whether or not to localize their content and what localizations they support.
New Localization Zone
Please carefully review the information below to avoid disruption of service.
General Availability Date: Coming up soon, exact date to be announced in a follow up communication
Required Action
Please note that the new Localization Zone in Latvia will use the following new egress IP addresses:
Get ready now: Third party applications that regulate connections by source IP address should be updated to accept connections from the new egress IPs. Failure to make these changes could prevent users from accessing third party web applications that authenticate users by source IP address.
For a full list of IP networks used by WSS, please visit: https://knowledge.broadcom.com/external/article?legacyId=TECH242979
Reporting Problems
Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.
For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com/services/cloud-secure-web-gateway/.
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