CANCELLED: Web Security Service Announcement Wellington (GNZWL1), Sydney (GAUSY1), Mumbai (GINMU1) Maintenance

Update: Please be advised that the date/time for this maintenance has been changed. A new posting will be issued shortly with complete details.

The Wellington(GNZWL1), Sydney (GAUSY1) and Mumbai (GINMU1) WSS sites will undergo maintenance beginning on July 26th, 2021 starting at 8:00 UTC, lasting for a duration of up to 8 hours.

• Expect the site to be completely unavailable during the maintenance window. • No IP address changes will occur with this maintenance. • Carefully review the information below to avoid disruption of service.

Impact Expect the site to be completely unavailable during the maintenance window.

Required Action by Connection Method • IPsec: Switch to your secondary tunnel prior to the maintenance window. • WSS Agent and Unified Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window. • SEP Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window. • Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window.

WARNING: Any customer, regardless of connection method, with a configuration pointing to a specific site or IP address must manually failover to a secondary site during the migration window to avoid an outage. Explicit redirection should never point to an IP address. Only IPsec connections should be directed to IP addresses.

Support Questions? Contact technical support by visiting: https://support.broadcom.com/security. For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com.