Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

As of 21:48 UTC, the service is restored. We are actively investigating the cause of these repeat occurrences. We will provide updates as new information becomes available.

Investigating

We are investigating a recurrence of this issue. Customers hosted on Production-US1-005 Group ID may experience slowness and/or service interruption. We will provide updates as soon as new information becomes available.

Monitoring

On October 07, 2024 between 19:49 UTC and 19:53 UTC, customers hosted on Production-US1-005 Group ID may have experienced slowness and/or unable to access Clarity application. As of 19:53 UTC, the service is fully restored and we continue to closely monitor the service.

Began at:

Affected components