Clarity SaaS Maintenance - October Monthly Maintenance EMEA

Saturday, 12 October — 12 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Non-production and Production

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: You will experience intermittent access to your production and non-production Clarity SaaS applications. Performance may be degraded during the duration of the maintenance. Production Jaspersoft reporting will not be available during the entire scheduled maintenance duration.

  • Impact: See the September 17 notice Clarity SaaS Maintenance - Jaspersoft 9.0.0 Upgrade For full details on the functionality updates that are being made during this maintenance.

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your Production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference ID: See Below

  • Details: The below disruptive activity will be performed during this maintenance:

    • CHG2099019: Jaspersoft 9.0 upgrade to Production environments
    • CHG2157543: GKE Node Pool upgrade
    • CHG2160015: PPM DB Patching
    • CHG2160044: PPM Adaptor Servers Patching

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • Europe
        • Production-EU1-001
        • Production-EU1-002
        • Production-EU1-003
        • Production-EU1-004
        • Production-EU1-005
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003
        • Non-Production-EU1-004