Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Update

We continue to investigate this issue. We will provide updates as soon as new information becomes available.

Investigating

We are aware of an issue that is affecting the service and are continuing to investigate a resolution to restore the service to normal operations as soon as possible. Customers in the Europe region may not be able to login/access the Clarity application.

We will provide regular updates until the issue is resolved.

Began at:

Affected components
  • Clarity SaaS
    • Europe
      • Production-EU1-001
      • Production-EU1-002
      • Production-EU1-003
      • Production-EU1-004
      • Production-EU1-005