Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

As of 07:23 UTC, the backlog has cleared. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

A mitigation has been applied and events data is processing as usual. Some data has been replayed and duplication might be observed. We are actively monitoring the system's recovery and will provide further updates as new information becomes available.

Investigating

We are aware of an issue impacting Carbon Black customers in the AU region. Customers may experience event processing delays.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components