ENDPOINT STANDARD - US 1, 2, 5, EU, JAPAN, SYD & ENTERPRISE EDR - US 1, 2, 5, EU, JAPAN, SYD Device Services Degraded Performance

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Description: Some customers may experience the following:

1. Some customers may notice delays in sensors receiving requests to go into quarantine, bypass, downloading policies and/or downloading upgrade packages.

Security Impact: Prevention capabilities of ENDPOINT STANDARD may be temporarily weakened, depending on your policy settings. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Device Services Processing is restored.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team