Resolved

This incident has been resolved.

Update

We are continuing to monitor for any further issues.

Monitoring

A fix has been implemented and we are monitoring the results.

Update

We are continuing to work on a fix for this issue.

Identified

CB Defense 06 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense Sensor. Events and/or Alerts in CB Defense Dashboard may populate with a delay.

Security Impact: Prevention capabilities of CB Defense are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 2 hours or upon status change

We have identified the root cause and are implementing a fix.

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • EU
        • CDC Reputation - Services