Resolved
Resolved

From 1:26 AM - 1:12 PM ET, Cb Defense 06 Backend may have taken longer than normal to process latest events uploaded from endpoints by Cb Defense 06 Sensor. Events and/or Alerts in Cb Defense 06 Dashboard may have populated with a delay.

We have resolved the issue and restored the service back to normal performance.

We thank you for your patience.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Monitoring

We are currently monitoring our system as it processes a backlog of events.

Next Update: Upon status change

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Identified

Description: Cb Defense Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense Sensor. Events and/or Alerts in Cb Defense Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 4h

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Investigating

Description: Cb Defense Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense Sensor. Events and/or Alerts in Cb Defense Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 4h

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

Description: Cb Defense 06 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense Sensor. Events and/or Alerts in Cb Defense Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Identified

The issue has been identified and a fix is being implemented.

Investigating

Description: Cb Defense 06 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense Sensor. Events and/or Alerts in Cb Defense Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at:

Affected components