Retrospective comm on latency
Arcot noticed dealyed time to process incoming AReqs from card schemes between 21:13 and 21:20 on 28-11-2024
Impact: Transactions might have experienced increased latency with the Arcot ACS resulting in increased directory server timeouts and Incomplete, or Unavailable Authentications. The cardholders may experience failures in attempting to make purchases. If 'Attempts' processing is not available for this transaction, it is likely that the cardholder may be have been prompted for another payment method. Arcot continues to focus on its monitoring and understanding of the root cause of this issue.
If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here."
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Arcot
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Arcot for Issuers (AfI)
- Secure4
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Arcot for Issuers (AfI)
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