General Product Maintenance: July 7 - July 9, 2026

Broadcom will perform general maintenance to the Cloud SWG Service in Sydney, Madrid, Sao Paulo, Singapore, Mumbai, Tel Aviv and Columbia POPs. During this maintenance event all services will remain operational and available.

Timing

The maintenance window will run from July 7, 2026, with a completion date of July 9, 2026. All maintenance will occur between 18:00 and 06:00 local data center time.

Impact

During this maintenance event all services will remain operational and available. The following describes what happens to connected clients, depending on access method used:

• Explicit proxy/ WSS Agent / SEA (Single Enterprise Agent) / Proxy Forwarding: The service automatically redirects connections to active data pods within the same data center or geographic location. This is for information only, and the customer does not need to take any action.
• IPSec: A short fail-over delay may occur as the load balancer directs traffic to another active data pod within the data center. This is for information only, and the customer does not need to take any action.

Resolved Issues

Reports now accurately identify specific TLS/SSL bypasses (such as SSL-G1 for Mobile Apps and SSL-G2 for Office 365) instead of incorrectly grouping them all under a single G3 rule. This fix provides precise visibility for tracking which exemption rules are applied to network traffic. (CP-5982)

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

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